Terms of Service
Orders, Payments, Refunds and Cancellations
Data Loss and Backups
Acceptable Use Policy
* applies to virtual servers only.
§ applies to both virtual and dedicated servers, but not colocation services.
† Nexril by default blocks outgoing port 25 on all services to prevent spam. Clients requiring the use of this port may request an unblock by opening a support ticket, subject to approval at our discretion. Nexril may request photo identification, address verification, and/or a refundable deposit to be made before unblocking this port.
Uptime Service Level Agreement
† Clients may reinstall their own operating system free of charge by requesting a KVMoIP device. This fee is only charged if the client requests that we install the operating system for them.